Privacy Policy

1. Introduction

Padhya Software Technology respects your privacy and follows applicable privacy practices and laws. This policy describes the types of information we collect when you use our website or services, how we use that information, and the controls available to you. By interacting with our site or communicating with our team you acknowledge this Privacy Policy.

2. Information We Collect

Personal Information

When you contact us, register for services, request quotes, or sign up for communications, we may collect personal information necessary to provide and improve our services:

• Name
• Email address
• Phone number
• Company name
• Country

Technical Information

To operate and secure our website, we collect technical data about how you connect and use our site:

• Browser and browser version
• Device type and operating system
• IP address and approximate location
• Cookies and similar tracking technologies
• Website usage data (pages visited, time on site, referring pages)

3. How We Use Your Information

We use collected information to deliver and improve our services, to communicate with you, and to meet legal obligations. Typical uses include:

• Responding to enquiries and providing quotes
• Delivering and supporting software, web, and mobile solutions
• Improving website reliability and performance
• Providing customer support and account management
• Sending marketing communications when you opt in
• Protecting the security and integrity of our systems
• Complying with legal and regulatory requirements

Where required by law or contract we process data on a lawful basis such as consent, legitimate interest, performance of a contract, or legal obligation.

4. Cookies

We use cookies and similar technologies to enable core site functionality and to analyze usage. You can manage cookie settings in your browser; disabling cookies may affect site features.

Essential Cookies

These are required to enable navigation and essential features such as contact forms and session management.

Analytics Cookies

We use analytics to measure site performance, diagnose issues, and improve content. Examples include Google Analytics. Analytics data is aggregated and used to optimize our services.

Functional Cookies

Functional cookies remember your preferences and enhance your experience (for example saving form inputs or language preferences).

5. Data Protection

We maintain appropriate administrative, technical, and physical safeguards to protect personal information. Key measures include:

• Hosting on secure servers with restricted access
• Encryption in transit using SSL/TLS
• Access controls and role-based permissions for employees
• Regular security monitoring and vulnerability assessments
• Routine backups and disaster recovery procedures

6. Third-Party Services

We may use trusted third-party services to operate and improve our website and services. Examples include Google Analytics for site analytics, Google Maps for location features, email delivery providers, and payment processors where applicable. These providers may process data on our behalf and are governed by their own privacy policies.

7. Data Sharing

Padhya Software does NOT sell personal information. We share data only in limited circumstances:

• When required by law or to respond to legal requests
• With trusted service providers who process data on our behalf
• During a business transfer such as a sale, merger, or reorganization

8. User Rights

Depending on your jurisdiction, you have rights regarding your personal information. Typical rights include:

• Request access to the personal information we hold
• Request correction of inaccurate or incomplete data
• Request deletion (subject to legal or contractual retention requirements)
• Withdraw consent for processing where consent was the lawful basis
• Contact us to discuss privacy concerns or exercise the above rights

To submit a request, please use the contact details in the Contact section below.

9. Data Retention

We retain personal information only as long as necessary for the purposes described (service delivery, legal obligations, dispute resolution, and enforcement of agreements). When data is no longer required we will securely delete or anonymize it.

10. Children's Privacy

Our websites and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us to request deletion.

11. External Links

Our website may contain links to external websites. Those sites are not governed by this Privacy Policy; please review each external site's privacy policy before providing personal information.

12. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be posted on this page with a revised effective date. Please review this policy periodically.

Last Updated: July 2026